Forum Discussion

SharonB22's avatar
SharonB22
Experienced Cover User
1 year ago
Solved

Disconnect MYOB from 3rd Party Software

We have two MYOB Company files which are both connected to another Software that we use transfer data over to MYOB.     I wish to disconnect one of those MYOB Company files from the Software.  I h...
  • Earl_HD's avatar
    Earl_HD
    1 year ago

    Hi SharonB22,

    Currently, there isn't a way within MYOB to manage or remove connections made through third-party software. The best course of action would be to follow up with the support team of the third party software to assist you further. We know that can be a bit tricky, but they’ll be the best ones to help with disconnecting the unwanted company file.

    Regards,
    Earl

     

Earl_HD's avatar
Earl_HD
MYOB Moderator
1 year ago

Hi SharonB22,

Currently, there isn't a way within MYOB to manage or remove connections made through third-party software. The best course of action would be to follow up with the support team of the third party software to assist you further. We know that can be a bit tricky, but they’ll be the best ones to help with disconnecting the unwanted company file.

Regards,
Earl

 

SharonB22's avatar
SharonB22
Experienced Cover User
1 year ago

Hi Earl

 

Thanks for your help, I will advise them of this & get them to try again.

 

Regards

Sharon

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