Forum Discussion

WOT_EL's avatar
WOT_EL
Contributing User
3 years ago

Errors when Importing Items

Hi all,   I am adding a new list of items to my system and everything is as it supposedly should be however I am receiving Error messages and it is skipping the entire import. Is there a limit on c...
  • gavin12345's avatar
    gavin12345
    3 years ago

    Hi WOT_EL 

     

    Importing rules in MYOB are very particular. If unsure how to prepare the import file, first export existing Items and study the export file. Use this as a template for your import file. You seem to be missing a tax code when you buy and item, you will also need to specify a tax code when you sell an Item.

     

    Regards

    Gavin

WOT_EL's avatar
WOT_EL
Contributing User

I have tried to not import the columns causing the error but that didn't work either.

Anyone have any thoughts on this issue?

Mike_James's avatar
Mike_James
Ultimate Cover User
3 years ago

Hi WOT_EL , it would be beneficial for you to follow Gavin's suggestion. Start by creating one of your items manually in your file, then export it to a text file, open that file in Excel, and add the remaining data in the appropriate columns. 

 

The order of fields in your text file should follow the exported layout; changes can lead to other errors.

 

Try adding about 10 items to start with, then import that file. Once it works, add the remaining items and do a full import. Existing items can be rejected or updated in subsequent imports.

 

Before you do a mass import, take a backup, so you can restore the file if the import creates a lot of incorrect data.

 

This help topic will tell you more about each import field - look for the Items section. For example, the item number and item name field are limited to 30 characters, but the item description field can hold 255 characters, and can be flagged (by using the next import field) to be used on invoices instead of the name. 

  • WOT_EL's avatar
    WOT_EL
    Contributing User
    3 years ago

    Great news - thank to both of you.

     

    So I exported the headers in the correct order and then rearranged my file in Excel and all imported flawlessly.

     

    Thanks again.

    • WOT_EL's avatar
      WOT_EL
      Contributing User
      3 years ago

      Actually sorry I was wrong

       

      Still the same error

       

      I am using my normal income account and expense account but when I review the log it say that the account is incorrect and doesn't correctly import.

       

      I am using 4-1101 and 5-1101. When I open the returning incorrect TXT file it has value 107 and 91, respectively, in it's place.

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