Forum Discussion

andrewmattinson's avatar
15 days ago

How to resolve Warning 458

How to resolve Warning 458

 

I am importing general account files in the same format I used last month and keep getting the Warning 458 error but the file doesn't load to MYOB.

 

Please help

1 Reply

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    12 days ago

    Hi andrewmattinson

     

    That's certainly odd, if the import format that you used last month it shouldn't have any issues in import. 

    Warning 458 usually means MYOB can’t match a category in the import file, so that category gets ignored during the import.

    A couple of things to check:

    • make sure any category in the file already exists in your company file and is spelt exactly the same
    • check that none of the accounts in the import file are header accounts, and that every account in the file exists in AccountRight
    • if the category field is blank on any rows, software can ignore that category during import

    If you can, open the import log and check the exact line it’s flagging. If you’re happy to share the full warning text and a small sample of the import file with any private details removed, that should make it easier to pinpoint what’s causing it.

     

    Regards,

    Genreve