2 years ago
Setting up negative leave balance warning
G'day - I have searched high and low but can't seem to find instructions on how to set up leave category negative balance warnings in AccountRight Premier. Please help?!
Many thanks
Turns out the issue was you can only have 2 active api keys at once.
If you use 3 keys one of them will be automatically deactivated.
The only way we found this out was contacting myob support. We then had too send them the two keys we wanted reactivated.
To summarize:- Nowhere is this 2 active key limit mentioned that I can find
- My company was not informed that our main live key had been deactivated
- It's not clear from the error you recieve back from the myob api that a deactivated key is the issue (what has this got to do with rate limits?)
- It's not clear on the myob dev dashboard (https://my.myob.com.au/au/bd/DevAppList.aspx) which keys are active and which are not or what you can do about it
Very annoying.