Job opening balances set-up issue
I'm having problem with job opening balances. To make a new job I click on the drop down menu for jobs and select 'new' to make a new job. I then set up the job details. That all works smoothly. When I go to set the job opening balance is where the issue starts. I go 'Set-up' on the top menu, then 'balances' then 'job opening balances'. I then go to the dropdown list of job numbers and select the job I have just created. This creates a dropdown list of all the accounts which I can then put my set-up balance into. The problem is lots of my accounts are missing from the dropdown list.
When I click on 'Lists' in the top menu then 'Accounts' in the drop down menu this gives a list of all the accounts I have. But only a small number of these are shown in the list of accounts for jobs. Any account that does not end in a multiple of 10 is missing. I.e. 4-1020, 4-1030 and 4-1040 are all there but 4-1031, 4-1032, and 4-1055 are missing. I've uploaded a couple of pictures to show the descrepancy. I've never had this issue before. In the past all the accounts showed in the dropdown list for job opening balances.
If someone can help I would be very grateful!
Hi PNWHC
Thank you for the information and screenshots, they are very helpful.
I tested in my AccountRight test file, it does show accounts that don't end in a multiple of 10:
I think your accounts are on the list but possibly down the list, as this list isn't sorted yet. Could you please click on the 'Acct No.' header bar to sort the list base on account number, does it bring the other 4-10xx accounts to the top then?
