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Libbie_Beaver2's avatar
Libbie_Beaver2
Contributing User
2 years ago
Solved

Payslip Set Up

Since the latest update our payslips do not have our business emblem on them when printed and emailed.  It is there when I look in the set up but does not print or email on payslips.  Help please.

  • Yanike_S's avatar
    Yanike_S
    2 years ago

    Hi Libbie_Beaver2 

     

    Thanks for your post. Does the business emblem appear in the print preview? Then there might be an issue with your printer drivers. Could you try to download the payslip to a different print-to-pdf programme? This article gives you some steps on how to update your printer drivers: Printing from AccountRight.

     

    Also, make sure you set the correct customised payslip as the default:

    1. Go to the Payroll command centre and click Print/Email Pay Slips.
    2. Click the To Be Printed or To Be Emailed tab.
    3. Click Advanced Filters.
    4. In the Selected Form for Pay Slips field, choose the form you want to use.
    5. Click OK.
    6. Choose the employees requiring pay slips.
    7. Click Print or Send Email.

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  • Yanike_S's avatar
    Yanike_S
    MYOB Moderator
    2 years ago

    Hi Libbie_Beaver2 

     

    Thanks for your post. Does the business emblem appear in the print preview? Then there might be an issue with your printer drivers. Could you try to download the payslip to a different print-to-pdf programme? This article gives you some steps on how to update your printer drivers: Printing from AccountRight.

     

    Also, make sure you set the correct customised payslip as the default:

    1. Go to the Payroll command centre and click Print/Email Pay Slips.
    2. Click the To Be Printed or To Be Emailed tab.
    3. Click Advanced Filters.
    4. In the Selected Form for Pay Slips field, choose the form you want to use.
    5. Click OK.
    6. Choose the employees requiring pay slips.
    7. Click Print or Send Email.