Forum Discussion

Experienced User

3 years ago

Solved

Edit/check old BMSID Software is telling me the old BMS ID is incorrect. ATO is rejecting my STP reports.

Thing is, I copy pasted it out of the ATO ! Can anyone help me to find how to check it in MYOPB? Support keeps sending me to set up STP but that option is not available as its already set up. Need t...

Earl_HD
2 years ago
Hi TOKLIN,

Thank you so much for your post and my apologies for the late response."Firstly, it's important to check whether you're using the P&L (Accrual) or P&L (Cash) report. The P&L (Accrual) report should align with the income reflected in your trial balance and general ledger reports for the month. On the other hand, the P&L (Cash) report is based solely on your cash movement, disregarding any unpaid invoices at the end of the period.

If you need further guidance or clarification on interpreting these reports, feel free to post again and one of us will be happy to assist you.
Regards,
Earl

Yanike_S

MYOB Staff

3 years ago

Hi Libbie_Beaver2

Thanks for your post. Does the business emblem appear in the print preview? Then there might be an issue with your printer drivers. Could you try to download the payslip to a different print-to-pdf programme? This article gives you some steps on how to update your printer drivers: Printing from AccountRight.

Also, make sure you set the correct customised payslip as the default:

Go to the Payroll command centre and click Print/Email Pay Slips.
Click the To Be Printed or To Be Emailed tab.
Click Advanced Filters.
In the Selected Form for Pay Slips field, choose the form you want to use.
Click OK.
Choose the employees requiring pay slips.
Click Print or Send Email.

ausnetworking
Experienced User
3 years ago

The error code helps thanyou. and I see that the problem is that its a new financila year so we dont actually need the BMSID at all.
Be nice if that was clearer early in the set up process. It is there but just not front and centre.

Yes this is the issue I ran into with the previous advice.
Just need to set up the STP again HOWEVER That menu option is not available.
If you can give me a heads up on this missing menu I be oblidged.
- CloverQ
  Former Staff
  3 years ago
  Hi ausnetworking
  
  I'm glad to hear the error codes helps.
  
  From your screenshot please select 'Single Touch Payroll reporting' which is at the bottom of the list, it will open up the Payroll Reporting Centre, go to the 'ATO settings' tab and you shall find the software ID on that page.
  
  Please feel free to let us know if you have any other questions.
ausnetworking
Experienced User
3 years ago
software ID is fine. I have that its where it shoul dbe.

My issue is that there is no option to set up STP.

It is not there.
- CloverQ
  Former Staff
  3 years ago
  Hi ausnetworking
  
  By clicking on 'Single Touch Payroll reporting', if it takes you to the Payroll Reporting Centre page instead of the setup page, then it means you already have STP set up.
  
  Could you please let us know why you are looking to set up STP again? What was the exact error message received when reports were rejected by ATO?
  - ausnetworking
    Experienced User
    3 years ago
    yes it was all set up thats what I was saying.
    
    Turns out the ACTUAL problem was that Being a new financial year
    we did NOT need to provide the BMSID. But as we did it created a problem.
    So I needed to set the STP up again. But I could not find the menu!.
    
    all good now thanks I will get it sorted.

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It is there when I look in the set up but does not print or email on payslips. Help please. ","body@stringLength":"213","rawBody":"

Since the latest update our payslips do not have our business emblem on them when printed and emailed. It is there when I look in the set up but does not print or email on payslips. Help please.

","kudosSumWeight":0,"postTime":"2022-08-16T09:20:38.387+10:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:776096_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":896},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

Since the latest update our payslips do not have our business emblem on them when printed and emailed. It is there when I look in the set up but does not print or email on payslips. Help please.

"},"Conversation:conversation:776096":{"__typename":"Conversation","id":"conversation:776096","solved":true,"topic":{"__ref":"ForumTopicMessage:message:776096"},"lastPostingActivityTime":"2022-08-17T08:22:31.965+10:00","lastPostTime":"2022-08-17T08:22:31.965+10:00","unreadReplyCount":2,"isSubscribed":false},"ModerationData:moderation_data:776096":{"__typename":"ModerationData","id":"moderation_data:776096","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:776096_1":{"__typename":"Revision","id":"revision:776096_1","lastEditTime":"2022-08-16T09:20:38.387+10:00"},"AcceptedSolutionMessage:message:776275":{"__typename":"AcceptedSolutionMessage","id":"message:776275","conversation":{"__ref":"Conversation:conversation:776096"},"author":{"__ref":"User:user:250503"},"revisionNum":1,"uid":776275,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Staffing_and_Payroll"},"parent":{"__ref":"ForumTopicMessage:message:776096"},"subject":"Re: Payslip Set Up","moderationData":{"__ref":"ModerationData:moderation_data:776275"},"body":"

Hi Libbie_Beaver2

Also, make sure you set the correct customised payslip as the default:

Go to the Payroll command centre and click Print/Email Pay Slips.
Click the To Be Printed or To Be Emailed tab.
Click Advanced Filters.
In the Selected Form for Pay Slips field, choose the form you want to use.
Click OK.
Choose the employees requiring pay slips.
Click Print or Send Email.

","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"218","postTime":"2022-08-17T07:55:12.731+10:00","lastPublishTime":"2022-08-17T07:55:12.731+10:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":893},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:AccountRight/category:Support/community:myobboard:Staffing_and_Payroll/message:776096/message:776275","readOnly":true,"editFrozen":false,"body@stringLength":"1605","rawBody":"

Also, make sure you set the correct customised payslip as the default:

Go to the Payroll command centre and click Print/Email Pay Slips.
Click the To Be Printed or To Be Emailed tab.
Click Advanced Filters.
In the Selected Form for Pay Slips field, choose the form you want to use.
Click OK.
Choose the employees requiring pay slips.
Click Print or Send Email.

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background-size: contain;\n background-position: center;\n}\n.myob-social-links .twitter a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 6%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0Zm5.33,10c0,.12,0,.23,0,.35A7.75,7.75,0,0,1,5.4,16.92a5.48,5.48,0,0,0,4-1.13A2.73,2.73,0,0,1,6.89,13.9a2.73,2.73,0,0,0,1.23,0,2.73,2.73,0,0,1-2.19-2.67v0a2.73,2.73,0,0,0,1.23.34,2.73,2.73,0,0,1-.84-3.64,7.74,7.74,0,0,0,5.62,2.85,2.76,2.76,0,0,1-.07-.62,2.73,2.73,0,0,1,4.72-1.86,5.49,5.49,0,0,0,1.73-.66c-.2.64-.23.87-.79,1.21a1.46,1.46,0,0,0,1.34,0A5.8,5.8,0,0,1,17.33,10Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .googleplus a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 4%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0ZM9,17.5a5.5,5.5,0,1,1,4.1-9.17L11.61,9.67a3.5,3.5,0,1,0,.56,3.84H9v-2h4.47a1,1,0,0,1,1,1.11A5.49,5.49,0,0,1,9,17.5Zm10.5-4v2h-2v-2h-2v-2h2v-2h2v2h2v2Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .facebook a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 1%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0Zm3.51,12H13.2v7.2h-3V12H8.4V9.58h1.8V8.29A2.61,2.61,0,0,1,13,5.4h2.6V7.77H13.81a.58.58,0,0,0-.61.66V9.58h2.56Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .linkedin a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 5%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,24A12,12,0,1,0,0,12,12,12,0,0,0,12,24Zm1.82-10.71a1.2,1.2,0,0,0-1.2,1.2v4.2h-3s0-7.2,0-7.8h3v.89A3.72,3.72,0,0,1,15,10.91c1.78,0,3,1.29,3,3.78v4H15v-4.2A1.2,1.2,0,0,0,13.82,13.29ZM6.91,9.69h0A1.47,1.47,0,0,1,5.4,8.2,1.44,1.44,0,0,1,6.93,6.75a1.47,1.47,0,1,1,0,2.94Zm1.51,9h-3v-7.8h3Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .instagram a:before {\n background: url(\"data:image/svg+xml;base64,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\")\n 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Edit/check old BMSID Software is telling me the old BMS ID is incorrect. ATO is rejecting my STP reports. | MYOB Community

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Edit/check old BMSID Software is telling me the old BMS ID is incorrect. ATO is rejecting my STP reports.

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