Forum Discussion

Tiu's avatar
Tiu
Experienced User
3 years ago

Import file not loaded

Hello,

 

Can someone please help me?

 

I am having trouble importing the Timesheets. Can this be fix asap because we need to process the payroll today

 

I have attached the error log.

 

Kind Regards,

Tiu

  • Tiu's avatar
    Tiu
    3 years ago

    Hi Komal,

     

    We've used the same format as before but for some reson it is not working.

     

    it seems I've worked it out. I try importing the file as a .txt (tab-delimited) instead and change the Import Format in Step Three to Tab instead of Commas:

     

    All good now.

     

    Regards,

    Tiu

     

     

  • Komal_S's avatar
    Komal_S
    MYOB Staff
    3 years ago

    Hi Tiu 

    What is the format of the import file that you're trying to upload?  

    • Tiu's avatar
      Tiu
      Experienced User
      3 years ago

      Hi Komal,

       

      We've used the same format as before but for some reson it is not working.

       

      it seems I've worked it out. I try importing the file as a .txt (tab-delimited) instead and change the Import Format in Step Three to Tab instead of Commas:

       

      All good now.

       

      Regards,

      Tiu

       

       

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