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SNoss's avatar
SNoss
Contributing User
11 months ago
Solved

Import Spend Money Error 19

Hi There,   I have previously had success in importing Spend Money transactions. However, I am now getting error message 19 (unbalanced transaction) for this.    Could you please review my te...
  • Princess_R's avatar
    Princess_R
    11 months ago

    Hi SNoss,

     

    Thanks heaps for attaching the Excel file! I can't pinpoint the exact problem, but typically, the "unbalanced transaction" error pops up when the totals for a transaction don't match up. This often happens if the sum of the line items isn't the same as the total amount listed. Make sure the debit and credit amounts in your import file are balanced and the data's formatted right. I'd suggest using an import template and having a look at this related post that might help sort out the issue.

     

    Cheers

    Princess

Princess_R's avatar
Princess_R
MYOB Moderator
11 months ago

Hi SNoss,

 

Thanks heaps for attaching the Excel file! I can't pinpoint the exact problem, but typically, the "unbalanced transaction" error pops up when the totals for a transaction don't match up. This often happens if the sum of the line items isn't the same as the total amount listed. Make sure the debit and credit amounts in your import file are balanced and the data's formatted right. I'd suggest using an import template and having a look at this related post that might help sort out the issue.

 

Cheers

Princess

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