Forum Discussion

HDG's avatar
HDG
Experienced Cover User
2 years ago

Importing Items is doubling up and not updating exisiting items

I've been trying to import items and i want it to update the information i'm importing but it keeps saying it's imported with warnings but it duplicates the informtion.    I'm wondering how MYOB kn...
Genreve_S's avatar
Genreve_S
MYOB Moderator
2 years ago

Hi HDG, 

 

Thanks for reaching out.

 

Thanks for reaching out. It is as gavin12345 has mentioned the changes would be connected to the item number only. If the item number of the item we are trying to update is different from the upload file then it would create new items. Also, import errors have codes that will point us to what we need to alter in the file to avoid it. 

 

May I ask for the import error or screenshot of the error. 

 

Feel free to let us know if you require any further assistance. 

 

Cheers,

Genreve

HDG's avatar
HDG
Experienced Cover User
2 years ago

The errors are different each time i import the same file. 

 

also how can you just import a file without all the blank spaces?

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