Forum Discussion

GunveenSingh's avatar
GunveenSingh
Experienced User
5 years ago
Solved

Unable to update ITEM details via Import/Export

Hi MYOB Team, I'm unable to update the prices under Custom List 2. When I recently tried to update all the price feilds using the Import/Export Assistant the prices under Custom List 2 did not updat...
  • gavin12345's avatar
    gavin12345
    5 years ago

    Hi GunveenSingh 

     

    Does the new entry you are wanting to use currently exist in your Custom List?

     

    Open an Item from the Items List and select the Item Details tab. Notice the Custom Lists fields (ones on the left) have a drop down arrow - this means only List entries you have already added can be used. Click 2nd drop down arrow and try to select one of those you are trying to import. If it is not there, the import will fail. First update the List under Lists > Custom Lists > Items. Then try import again.

     

    Regards

    Gavin

gavin12345's avatar
gavin12345
Ultimate User
5 years ago

Hi GunveenSingh 

 

Does the new entry you are wanting to use currently exist in your Custom List?

 

Open an Item from the Items List and select the Item Details tab. Notice the Custom Lists fields (ones on the left) have a drop down arrow - this means only List entries you have already added can be used. Click 2nd drop down arrow and try to select one of those you are trying to import. If it is not there, the import will fail. First update the List under Lists > Custom Lists > Items. Then try import again.

 

Regards

Gavin

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Level up your skills using MYOB software.

 

Find help guides and technical solutions for all MYOB products here

Explore video tutorials for our software at the MYOB Academy here

 

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.