Forum Discussion
Hi Learoy,
Importing a sales order with all the details filled out is a real time-saver, especially when you've got heaps of items in there.
If your import file doesn't go through, there could be a few reasons behind it. After you try uploading, you'll usually get a log, have a squiz at that, as it'll help you figure out what's gone wrong. Check it out first and see if that points you in the right direction.
Regards,
Genreve
- Learoy6 months agoTrusted Cover User
Hi Genreve_S
Thank you for your reply. I have had a look at the log & it seems to have a problem with the number of characters in the item fields. I am using the same item numbers that I exported so I don't understand why it doesn't work.
Anyway after numerous attempts I have given up and I am entering the order manually.
Regards,
Learoy
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