Forum Discussion

DebbieKEAD's avatar
2 months ago

User Access

Hi

We noticed in User Access options that the Administrator user name was still the first email address when we set up, so we've gone ahead and changed the details under Administrator and simply replaced the email address with one of our own.

 

We would like to know is this the correct way or removing and changing the address (for Administrator role) or is there a different process, or will it affect anything else?

 

Please note also, a few months ago, our system was hacked and security breached via that first email address, therefore why we wanted to change the Administrator user email address.

 

Thanks

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator

    Hi DebbieKEAD,

     

    Changing the email in the User Access settings, as you did, is a correct step and should not impact other aspects of your system, as long as the new email is valid and secure.

     

    In addition, if you'd like to update your login email address, you can do so by signing into my.MYOB with your current email and password. Once logged in, go to the My Account menu at the top of the screen, select Change Login, and follow the prompts to update your login.

     

    Regards,

    Sai 

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