Account Inactive for Unknown Reason

Hey gjtrudgett​ - thanks for hanging in there while our teams worked on restoring the file access! Danielle sent you an update yesterday morning after we'd restored the backup, but it sounds like there might be some issues to straighten out still. 

I can see you've got back in touch with Danielle via the email thread so I'll let her take over from here, but we can definitely chat about next steps if things aren't functioning as expected - really keen to get this one sorted for you as soon as we can ☺️