Forum Discussion

AS25's avatar
3 days ago

Add Items to Invoices Inc GST?

Hi Everyone,

 

Have just set up Solo for the new financial year, have transitioned over from another product. My short experience with the app / setup / ease-of-use so far has been positive, however there is one annoyance/issue that I have discovered regarding GST on invoice items ....

I have 2x different types of customers - For one type I quote ex. GST , for most I quote inc. GST

Under Money In -> Invoice Settings -> GST Display, I have set this to GST Inclusive however my understanding is that this setting only changes the way that the invoices are displayed overall. I also understand that changing this setting only applies to future invoices - and I have generated an invoice after changing this setting.

When I provide a general quote to my customers (inc. GST), I can only specify ex.GST amounts for items on an invoice.

Given that the idea behind Solo is to make less work / less admin - I am now finding myself having to manually calculate ex. GST amounts, because I'm used to working with amounts including GST.

This is also an annoyance due to rounding ....

For example, this morning I issued an invoice for $225 (inc. GST) - If I enter that item ex.GST as $204.54, MYOB adds $20.45 to the invoice and it comes out as $224.99

If I enter that item ex.GST as $204.55, MYOB adds $20.46 to the invoice and it comes out as $225.01

I also accept cash as a payment method - So in this example, the invoice reads $224.99 , the customer has given me $225 , and when I deposit that in the bank, the deposit amounts won't match up? I understand that it's "only 1 cent" - but is there a way to fix this properly?

In the previous system that I was using prior to MYOB, that just allowed me to type in the invoice / item as $225 , and specify that it included GST - and that made the total invoice amount $225.

Would appreciate any additional information about this - hoping that there is a solution!

Thanks

1 Reply

  • Han-Solo's avatar
    Han-Solo
    MYOB Moderator
    2 days ago

    Hi AS25​

    Hi there, and thanks so much for the detailed feedback, really appreciate you taking the time to share your experience!

    You're absolutely right, items in Solo are always entered as GST exclusive. The GST display toggle on the invoice itself only controls how the tax is shown to your customer (inclusive or exclusive), but it doesn’t change how you enter the amounts. So even if you toggle to "GST Inclusive" on the invoice, you’ll still need to manually enter the item prices excluding GST.

    We completely agree with you, this has been a real pain point for a few users. When we first released Solo, we had a slightly different approach to GST settings, but after a bunch of feedback we made changes to improve the display. Unfortunately, those updates didn’t solve the issue for everyone.

    The ability to enter GST inclusive item prices is something we know would make a big difference. While I don’t have a confirmed timeline just yet, I can say this is sitting firmly in our top 3 most requested features, right alongside browser access and quotes.

    Thanks again for sharing, feedback like yours really helps us shape what comes next, and we’re stoked to have you along for the ride 🙌