Forum Discussion
Hey gang!
Slower syncing and payment delays are definitely no fun! Unfortunately, the longer processing times are unavoidable this time of year as financial institutions don't process payments on public holidays. We even have a handy blog about it here Holiday Season Transaction Delays: What Solmates Need to Know | MYOB Community
So during this time of year, you can generally expect an extra 1-2 business days of processing time, which is on top of the normal processing time, so a total of 3-5 business days.
That said! If transactions are still not feeding through in the next couple of business days, then you can always reach out to us in the app by heading to More -> Chat with us.
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