Forum Discussion
G'day dgray76
You’ve uncovered one of our more delightful little infinite loops, the classic “can’t delete a $0 invoice because it’s paid, but there’s no payment to remove, so you also can’t delete the customer because they’re linked to a paid invoice” spiral. A real logic pretzel. 🥨
This one slipped past our designers (who are now side-eyeing their whiteboards), but we’re on it and working on a fix.
For now, the easiest workaround is to rename that customer to something like “Do Not Use” so you can steer clear going forward. I’ve logged your info and will be in touch once we’ve sorted it.
Seriously, thanks for flagging this! These little things help us make the app better 💜
Looking for something else?
Search the Community Forum for answers or find your topic and get the conversation started!
Find technical support and help for all MYOB products in our online help centre
Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.