Forum Discussion
Jay-Solo
1 month agoMYOB Staff
Hey JanelleW2026 - thanks for stopping by!
If a Solo user has shared access with you as an accountant or bookkeeper, you won't be able to access the app directly the same way the customer does. For support specifically related to accountant and bookkeeper access, we recommend heading over here:
Solo by MYOB for accounting professionals | MYOB Community
If you use the Partner portal, you're also able to raise support requests there too! They'll be able to give you more localized advice to the accountant/bookkeeper experience. 🕺
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