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demiroseallaway's avatar
demiroseallaway
Member
8 days ago

SOLO BANK FEED DUPLICATES

Hi, requesting urgent support from MYOB Bank feeds team. 

I've got duplicate expenses in the bank feeds from what looks to be between 10/5/26 - 2/7/26. 
I've definitely checked my bank and these are not duplicate transactions from the supplier. 

There is far more than what I've screenshot. 

I've tried to request support via the chat and I called support during the support hours, however it hung up on me and I've had no response. 

Please contact me asap. 


Thank you. 

1 Reply

  • Jay-Solo's avatar
    Jay-Solo
    MYOB Staff
    8 days ago

    Hey there demiroseallaway​ - thanks for dropping by! 

     

    If you've noticed anything missing from your post, it's because I removed screenshots which contain potentially sensitive details (like bank transaction info). Would you be able to start a chat with us in Solo by tapping More > Chat with us? We'll need some extra details that are best discussed in a private channel 🕺

    Myself and my team also respond to conversations inside Solo, so we'll catch you on the flipside!

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