Forum Discussion

Mike_MYOB's avatar
Mike_MYOB
Community Manager
2 months ago
Solved

Delay 03/03/26 - ANZ (Australian customers)

Hi all,  We haven't received data for Australian customers with feeds from ANZ yet today. This will cause a delay in having the transactions sent and updated in customer files.   We will be w...
  • Mike_MYOB's avatar
    Mike_MYOB
    2 months ago

    Good morning all, 

    I'm pleased to confirm that data has been received and will be distributed to customer files today

    Regards, Mike

KateB1973's avatar
KateB1973
Experienced Cover User
2 months ago

more like since 10th Feb

 

  • Mike_MYOB's avatar
    Mike_MYOB
    Community Manager
    2 months ago

    Hi KateB1973​ , the delay here that I have communicated will include your transactions from Saturday 28th Feb, Sunday 1st March and Monday 2nd March.
    You can see information on data frequencies here 

    ANZ run a 5 day per week update with data being sent through from Tuesday - Saturday.
    Because of this schedule, their Tuesday update (todays delay) includes 3 days worth of transactions.

    If you have concerns outside of this time period, you will need to log a case with our support team, I believe you have indicated that you already did this, so hopefully they will get back to you with more information soon

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home