Delay 03/03/26 - ANZ (Australian customers)

Done, thank you

Hi again Redzilla294​ , thats definitely a frustrating situation, our cases should be responded to in 3-5 business days so it seems that something has gone wrong here.
Please send me a private message with your case number and I will take a look at what has happened for you. Cheers, Mike

Thank you for your response Mike, I did lodge a case with your support team on 13/01/2026 to which I have had no response. This shows how long this has been a problem and that nothing has been done about it. Can you understand why this may be frustrating?

Hi Redzilla294​ , absolutely there is, if you're having trouble with your feeds, and there are no known delays then you will need to lodge a case with our support team to have your individual situation investigated.

Please head to myaccount.myob.com, login and then click 'contact support'

I still have no feeds since 06/02/2026 surely there has got to be something we can do to fix this? 

Hi all, sorry for this ongoing delay to transactions from ANZ
We are still working with ANZ to receive the data and get transactions sent to customers files 
I am unable to provide an estimated time that this will be fixed yet
Regards, Mike

Hello, I am trying to do month end for Feb as I do my bas monthly  :( so annoying

Hi KateB1973​ , the delay here that I have communicated will include your transactions from Saturday 28th Feb, Sunday 1st March and Monday 2nd March.
You can see information on data frequencies here 

ANZ run a 5 day per week update with data being sent through from Tuesday - Saturday.
Because of this schedule, their Tuesday update (todays delay) includes 3 days worth of transactions.

If you have concerns outside of this time period, you will need to log a case with our support team, I believe you have indicated that you already did this, so hopefully they will get back to you with more information soon

As usual no feeds for a few days...could be worse we could be trying to do month end.