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Mike_MYOB's avatar
Mike_MYOB
Community Manager
2 months ago
Solved

Delays 17/02/26 > NAB and ANZ (AU)

Good morning everyone

Please be advised that there are noted delays affecting Australian customers for NAB and ANZ
The data has not been received for these institutions yet.

We will be working to get this data and process it to customers files as soon as possible.

Regards, Mike

  • Mike_MYOB's avatar
    Mike_MYOB
    2 months ago

    Good morning melindawatson​ and all who are following this thread.
    I am pleased to confirm that both ANZ and NAB data has now been received.
    NAB data will be distributed today and the ANZ data should have come through yesterday.
    Thank you for your patience while we worked to resolve this. Regards, Mike

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  • Mike_MYOB's avatar
    Mike_MYOB
    Community Manager
    27 days ago

    Hi James1231​ Thedocspayable​ Row78​ 

    I will be posting about a delay for ANZ in just second, but there are no issues with other banks at the moment.
    Due to the public holiday, files normally sent by the banks on Tuesday were sent today instead, the transactions will be showing in customer files by COB today (Except for Australian customers with ANZ as this has not been received)

  • Row78's avatar
    Row78
    Experienced User
    14 days ago

    Good morning

    NAB Bank feeds are not feeding through again this morning - and I checked the MYOB Bank Feed status page and there is no update on it.

    Could you please advise when they will be coming through. Ta

     

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    14 days ago

    Hi Row78,

     

    Good morning! We’re not seeing any reported delays with NAB bank feeds at the moment, but we’ll check things further on our side. If your feeds still haven’t come through by later today, please jump into My Account and lodge a support ticket so our team can dig in and see what’s causing the holdup.

     

    Cheers,

    Princess

  • Row78's avatar
    Row78
    Experienced User
    14 days ago

    They have just come through now. There was definitely a delay.

    We are in WA.

    Many thanks

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