Forum Discussion
Thanks, the bank feed "application" is just a series of prompts. Am i missing something when i press connect bank accounts?
- Isaiah_C1 day agoMYOB Moderator
Hi Just-Me,
Thanks for checking. You’re not missing anything. When you click Connect bank accounts, it does take you through a series of prompts to set up the Open Banking connection. If you’re switching from a classic bank feed, there can also be a few manual steps involved, like cancelling the old feed, setting up the new Open Banking connection, and reconciling categories. If something in the prompts doesn’t look right or you get stuck at a certain step, reach out to our live chat support through our virtual assistant, MOCA, or submit a case via My Account.
Regards,
Sai
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