Forum Discussion

angieya's avatar
angieya
Experienced User
1 year ago

BAS reports missing in MYOB

BAS reporting for Jul-Sep 2024 and Oct-Dec 2024 were done via MYOB. Today when I look at my BAS reporting in MYOB, they are not displayed. It only showed up until June 2024. Under Financial Year, it...
bug
Earl_HD's avatar
Earl_HD
MYOB Moderator
1 year ago

Hi angieya,

When this happens, try clearing your browser cache or using a different browser or device—sometimes that does the trick. Also, check your reporting settings in MYOB, there might be something there causing the issue.
 

If the issue persists, this may need further assistance. Make sure to reach out to our support team directly. You can reach them on Live Chat via our virtual assistant at MOCA or by submitting a support case via  http://myaccount.myob.com/.

Regards,
Earl

  • angieya's avatar
    angieya
    Experienced User
    1 year ago

    It didn't work after clearing the cache. I've submitted a ticket. Thanks

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