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GlennJenny's avatar
GlennJenny
Member
5 months ago
Solved

Deleted Invoice & still "active at Clients end

Hi,  I have an invoice that I have sent to the wrong client so deleted it & sent another to the correct client, only issue is the previous client wont let up about it being active, this client is a...
  • AU6000's avatar
    AU6000
    4 months ago

    Either send the first (wrong) client a statement showing that their account has a NIL balance OR create a credit to reflect the initial incorrectly sent invoice, send to the client and then delete at your end.
    You're making it sound like the first client is being painful, when in fact they are only using good accounting practices.

AU6000's avatar
AU6000
Member
4 months ago

Either send the first (wrong) client a statement showing that their account has a NIL balance OR create a credit to reflect the initial incorrectly sent invoice, send to the client and then delete at your end.
You're making it sound like the first client is being painful, when in fact they are only using good accounting practices.

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