Forum Discussion

mitchf2's avatar
mitchf2
Contributing User
9 months ago

Exporting data for Accountant

I am getting an error message when I try to export data for my accountant.  It is the same message no matter which format I try although the Request ID is different each time:   Something went wr...
export data
Genreve_S's avatar
Genreve_S
MYOB Moderator
9 months ago

Hi mitchf2, 

 

There are a few reasons why exporting data to the accountant might fail. Troubleshooting the something went wrong error requires support to check the specific setup. I recommend contacting our team by creating a support ticket from the MyAccount window or using live chat through MOCA.

 

Regards,
Genreve

 

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.