Forum Discussion

EEAD's avatar
EEAD
Experienced Cover User
2 years ago

General Journal List - not listed by journal number

Genera Journal List does not list the journal even though I use 'sort' function as acsending by ID No.   The journals have the same journal date but not listed ascending....   Is there any rule o...
Earl_HD's avatar
Earl_HD
MYOB Moderator
2 years ago

Hi EEAD,

Thank you so much for your detailed post and my apologies for the late response. Other users recommend clearing your browser cache and then logging in again. Occasionally, corrupted browser cache can lead to display issues like the one you're experiencing.

Please do let me know how you go on this.
Regards,
Earl

  • EEAD's avatar
    EEAD
    Experienced Cover User
    2 years ago

    Hi Earl,

     

    Thank you for your help.

    Clearing Cache did not resolve the issue.

    • Earl_HD's avatar
      Earl_HD
      MYOB Moderator
      2 years ago

      Hi EEAD,

      Thanks for your response. For us to take a look at this for you, could you please reply with the screenshot?

      Looking forward to hearing from you soon!
      Regards,
      Earl

      • EEAD's avatar
        EEAD
        Experienced Cover User
        2 years ago

        Hi Earl,


        Please see the image attached.

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.