Hi sues0204
Thank you for your post. Can you confirm if you create Recipient Created Tax Invoices (RCTI)? The reason I ask is because the GST report in AccountRight is based on transaction type (for example, bill or invoice), whereas the GST report in the browser has been designed to display transactions based on account type (income, expense etc), so that could be the cause of the difference between the reports.
For more details on how it works, check out our Help Article: Why the GST report in the browser is different to AccountRight desktop.
If the difference is not caused by an RTCI transaction, feel free to reply with the last FOUR digits of your Serial Number and a copy of both reports and I can assist you further. Make sure sensitive information is removed from screenshots prior to posting on the public Forum.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Hi Samara, thank you for your feedback.
We don't create RCTI. And in fact the net totals on the two reports are different to each other, it is not simply a difference in the allocation of the tax between income and expenses.
I will try to find some time to analyse the two reports and find where the variance is coming from, and re-post here when I do.
Thanks again.
Hi sues0204
You're welcome, I hope my response was able to provide some insight into how the reports work.
Do let me know if you still need assistance after you have had a chance to analyse your reports.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
