Forum Discussion

Parthenon's avatar
Parthenon
Contributing User
12 months ago

Online BAS Lodgement Problem

My GST setting as quarterly report, however when I lodge it online, the pre-fill only shows 1 month, and I am unable to change the period. Please see the attachment. 

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator

    Hi Parthenon,

    Thank you so much for your post and welcome to the Community Forum!

    Are you still encountering this issue? If you are, could you kindly reply with a screenshot showing the current lock period and financial year settings in your file? This will help us investigate and assist you further.

    Looking forward for your response. 
    Regards,
    Earl

    • Parthenon's avatar
      Parthenon
      Contributing User

      Hi Earl,

       

      Thank you for your reply. Yes, we still have the probelem with online BAS lodgement. Please see attached the screenshots. 

       

      Many thanks, 

      • Earl_HD's avatar
        Earl_HD
        MYOB Moderator

        Hi Parthenon,

        Thank you for sharing the screenshot. Could you please verify if your BAS Information settings are configured for Quarterly reporting? Kindly refer to the attached screenshot for guidance. 

         

        Please do let me know how you go on this.
        Regards,
        Earl