Forum Discussion

Lea-AnneD's avatar
Lea-AnneD
Experienced User
5 days ago

add user to MYOB Lite

I have an employee who has been added to our AccountRight business file using her work email address as an online admin.  This was added in the desktop file. We have another company file using MYOB l...
Genreve_S's avatar
Genreve_S
MYOB Moderator
4 days ago

Hi Lea-AnneD, 

 

Looks like this post is a duplicate of the one at  https://community.myob.com/discussions/Bus-Acc/add-user-to-myob-lite/912713, which I’ve already replied to. To sum it up, that error message means another user in the file is using the same email address, even if they’re inactive. I recommend checking that first and, if you still can’t find any user with that email address, it’s best to contact our support team so they can look into the error further.

 

 

Regards,
Genreve 

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