Forum Discussion

Samanthathong84's avatar
Samanthathong84
2 years ago

unable to submit BAS

Hi Sir or Madam,   i unable to submit the BAS transaction thru MYOB online, due to the form format changes.
Earl_HD's avatar
Earl_HD
MYOB Moderator
2 years ago

Hi Samanthathong84,

Thank you so much for your post and welcome to the Community Forum! I'm sorry to hear about the issue you've been facing. I really appreciate your patience and understanding about this issue, and I do apologize for the delayed response. If you're having trouble submitting your BAS (Business Activity Statement) transaction in MYOB Online due to changes in the form format, I would recommend to Clear your AccountRight Cache and also, ensure that your MYOB software is up to date. Outdated software might not be compatible with the latest form formats. Update your software to the latest version available. 

Please do let me know how you go on this.
Regards,
Earl

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