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MaxxMusic's avatar
MaxxMusic
Contributing Cover User
7 months ago
Solved

Amount must be numeric value. Please correct the amount and try again.

Hi Community!   I have just migrated from Accountright (Desktop) to Business Pro (Browser). I am trying to add an amount to one of my Automated Bank Rules, but it won't let me save it? I have tr...
  • Earl_HD's avatar
    Earl_HD
    7 months ago

    Hi MaxxMusic,

    Thanks for raising this, and for providing a screenshots. We’re aware of the issue where adding multiple amounts to an Automated Bank Rule in Business Pro isn’t working as expected. Specifically, when you create a rule with multiple amounts, it combines them into one line after saving.

    As a workaround for now, we recommend creating separate bank rules for each amount. For example, instead of trying to add both $50 and $100 to a single rule, you’d create one rule for $50 and another one for $100.

    Regards,
    Earl

Earl_HD's avatar
Earl_HD
MYOB Moderator
7 months ago

Hi MaxxMusic,

Thanks for raising this, and for providing a screenshots. We’re aware of the issue where adding multiple amounts to an Automated Bank Rule in Business Pro isn’t working as expected. Specifically, when you create a rule with multiple amounts, it combines them into one line after saving.

As a workaround for now, we recommend creating separate bank rules for each amount. For example, instead of trying to add both $50 and $100 to a single rule, you’d create one rule for $50 and another one for $100.

Regards,
Earl

  • MaxxMusic's avatar
    MaxxMusic
    Contributing Cover User
    7 months ago

    Thank You Earl!

     

    Yes this is an existing rule migrated from Accountright.

     

    I will create a new one for the new amount separately for now 😊

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