Forum Discussion

Keith_W's avatar
Keith_W
Experienced Cover User
5 years ago

How to correct a Salary Sacrifice amount

Due to an oversight, Salary Sacrifice for one employee was set to be a POSITIVE amount rather than a NEGATIVE for several pays. This resulted in increased pay for the employee & a negative balance in the Sal Sac account. How do I correct the error without disadvantaging the employee? Do I correct it incrementally by increasing the Sal Sac amount in each future pay until it cancels the underpayment? Can it be corrected by running a single 'zero' pay with the corrected amount amount in the Sal Sac category? 

 

Appreciate your help.....

  • Emily_B's avatar
    Emily_B
    5 years ago

    Hello Keith_W 

     

    Apologies for overlooking that; additional attention would need to be paid to the PAYG amounts in reconciling this for Salary Sacrifice. I would suggest refering to this former post on the forum from another user with the same scenario, who received a detailed suggestion as to how to handle that scenario. 

  • Emily_B's avatar
    Emily_B
    Former Staff
    5 years ago

    Hello Keith_W 

     

    Generally speaking, if there are only a couple incorrect pays, it is best to delete and re-enter these. However if there are multiple incorrect transactions, it may be easier to make correcting entries as you have indicated. The best way to do this is a combination of what you have proposed: incremental $0 pays. In other words, you will need to enter a $0.00 pay for the employee against each month in which the wrong amount of super was paid. Please see this Help Article: Checking and adjusting superannuation, for full instructions on this process.

    • Keith_W's avatar
      Keith_W
      Experienced Cover User
      5 years ago

      Hi Emily - thanks for your advice.

      The instructions, however, are for the Super Guarantee, & my problem is with Salary Sacrificed amounts which impact PAYGW. 

       

      Can you confirm that the instructions are the same for both?

       

      Thanks

      • Emily_B's avatar
        Emily_B
        Former Staff
        5 years ago

        Hello Keith_W 

         

        Apologies for overlooking that; additional attention would need to be paid to the PAYG amounts in reconciling this for Salary Sacrifice. I would suggest refering to this former post on the forum from another user with the same scenario, who received a detailed suggestion as to how to handle that scenario. 

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