Forum Discussion

Keith_W's avatar
Keith_W
Experienced Cover User
4 years ago

How to correct a Salary Sacrifice amount

Due to an oversight, Salary Sacrifice for one employee was set to be a POSITIVE amount rather than a NEGATIVE for several pays. This resulted in increased pay for the employee & a negative balance in...
  • Emily_B's avatar
    Emily_B
    4 years ago

    Hello Keith_W 

     

    Apologies for overlooking that; additional attention would need to be paid to the PAYG amounts in reconciling this for Salary Sacrifice. I would suggest refering to this former post on the forum from another user with the same scenario, who received a detailed suggestion as to how to handle that scenario. 

Emily_B's avatar
Emily_B
Former Staff
4 years ago

Hello Keith_W 

 

Generally speaking, if there are only a couple incorrect pays, it is best to delete and re-enter these. However if there are multiple incorrect transactions, it may be easier to make correcting entries as you have indicated. The best way to do this is a combination of what you have proposed: incremental $0 pays. In other words, you will need to enter a $0.00 pay for the employee against each month in which the wrong amount of super was paid. Please see this Help Article: Checking and adjusting superannuation, for full instructions on this process.

  • Keith_W's avatar
    Keith_W
    Experienced Cover User
    4 years ago

    Hi Emily - thanks for your advice.

    The instructions, however, are for the Super Guarantee, & my problem is with Salary Sacrificed amounts which impact PAYGW. 

     

    Can you confirm that the instructions are the same for both?

     

    Thanks

    • Emily_B's avatar
      Emily_B
      Former Staff
      4 years ago

      Hello Keith_W 

       

      Apologies for overlooking that; additional attention would need to be paid to the PAYG amounts in reconciling this for Salary Sacrifice. I would suggest refering to this former post on the forum from another user with the same scenario, who received a detailed suggestion as to how to handle that scenario. 

      • Keith_W's avatar
        Keith_W
        Experienced Cover User
        4 years ago

        Thanks Emily - I have reviewed the links supplied & they have reassured me that by adjusting future pays I will be able to reverse the negative Sal Sac balance.

         

        Thanks again for your response

         

        Keith