Forum Discussion

US1's avatar
US1
Contributing User
3 years ago

An unrecognised error occurred - MatchingTransactions_AmountToShouldNotBeNull

How can I fix the following error when trying to allocate/match a transaction (zero value)?   "Something went wrong. Check the details entered are correct and try again. An unrecognised error occur...
  • US1's avatar
    US1
    3 years ago

    Unfortunately in your sugested solution step 2 did not work - the tranaction was still unallocated.

     

    However, I did find an alternative solution :) 

     

    From the bank transactions list I selected the $0.00 transaction which made an "allocate" button appear and I could chose an account from there.

SamaraM's avatar
SamaraM
Former Staff

Hi US1 

 

At this stage, it is not possible for the transaction to be removed as it was sent by the bank. However, the following steps can be done as a workaround so it leaves the unallocated list:

  1. Create a Spend Money transaction for $0 with the same date as the bankfeed.
  2. Go back to the Bank Transactions screen, check that the $0 is now showing as allocated.
  3. Go to the Banking > Find Transactions window and delete the spend money that was created in step 1 and the bank feed transaction should still be marked as allocated and not show on the Unallocated list.

Let me know how you get on and if you have any more questions.


If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

US1's avatar
US1
Contributing User
3 years ago

Unfortunately in your sugested solution step 2 did not work - the tranaction was still unallocated.

 

However, I did find an alternative solution :) 

 

From the bank transactions list I selected the $0.00 transaction which made an "allocate" button appear and I could chose an account from there.

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