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Cruisergirl's avatar
Cruisergirl
Experienced Cover User
1 year ago

Automatic matching of bank transactions not working properly

How do I fix the fact that my bank account rules to automatically match bank transactions are not working unless I go into each rule, make no changes, & save it. Only then do the transactions match u...
Cruisergirl's avatar
Cruisergirl
Experienced Cover User
1 year ago

This issue has still not been fixed, any idea when it might be.  It used to work fine

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    1 year ago

    Hi Cruisergirl,

    Thanks for raising this, One possible reason for this issue could be a conflict between rules you've setup. We recommend reaching out to our team so they can look into it further. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.

    Regards,
    Earl

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