Thanks for the clarification. Make sure you have the following setting switched on:
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You mentioned you have this on; it has helped others to toggle it off and on to refresh it.
If you have tried this, I would recommend reviewing your bank rules, to make sure nothing is doubling up and confusing the software's ability to automatch.
Other things to check is if the transaction has not already be matched to something else or manually ticked under the bank reconciliation.
Let's just face it, previous bank rec was so much better.
I'm struggling to match payroll transactions; previously I could search by supplier, now I only see invoice numbers in the description, which does not help at all.
Bank rec is not intuitive at all at the moment and is actually quite frustrating. I wish you can revert to the previous version.
