Bank Feed Amex - not updating
Hi, Anyone having an issue with their AMEX bank feed not updating? Our other banks have updated but amex hasnt syncd for 7 days. Any idea on how to fix this? Thanks
Forum Discussion
Hi ALL,
Thanks for your posts.
We haven't received any reports regarding issues with the AMEX bank feed not updating. To check for any bank feed issues, you can visit our status.myob.com page or contact your bank directly. Please feel free to post again if you have any more questions, and we'll be more than happy to assist you.
Regards,
Earl
Thanks Earl but my issue it is not related to Amex and I thought I raised it as a new query!
The issue is that three online invoice payments arrived in the bank account, appeared as paid in MYOB via Unallocated Funds Account but do not appear on the Prepare Bank Deposit window to provide allocation and reconciliation!
“Support” has no idea and has proven useless again!
