Bank feed error follow up
I posted a question a few weeks ago and I have a second job lodged with the MYOB Support Team (case #03365945 & #03352955) however I am not getting anyway. I cannot get through to Support on t...
Forum Discussion
Hi MJ7,
I’m sorry you’ve been left waiting for help with this, especially when you need your bank feed to run your business.
A replacement card number can affect the bank-feed connection. As the new feed shows a $0 balance and duplicate transactions, please don’t delete either feed or submit another application yet. These bank-feed issues need to be checked by Support.
I can also see a call was logged earlier on your case. If the issue wasn’t resolved during the call, please send an update through case 03365945 so the Bank Feeds team can confirm which feed to keep.
Regards,
Genreve
