Forum Discussion

Tam3's avatar
Tam3
Member
4 months ago

Bank Feed error with ANZ Business Credit Card

I attempted to add our new ANZ business Credit Card to a bank feed.   MYOB says it's still waiting for the bank to approve however it has been 6 weeks.   The ANZ Credit Card is a business account...
Princess_R's avatar
Princess_R
MYOB Moderator
4 months ago

Hi Tam3,

 

Six weeks is quite a while, bank feed applications usually take about 1–2 weeks to process, so it sounds like this one might be stuck and needs a closer look from our Bank feeds team. You can also check this guide on connecting your bank account to MYOB.

 

I’m not sure if there was an error along the way or if the two card numbers need to be added separately, but our team can confirm and point you to the right resolution. Please reach out by lodging a support ticket via My Account, or give us a call, and we’ll dig into what’s happening on the back end.

 

Cheers,

Princess

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