Forum Discussion

becn1103a's avatar
becn1103a
Experienced User
2 months ago

Bank feed for new credit card - Banking Hub error

Hi I'm trying to set up a new bank feed for a credit card. When I click Banking then Banking Hub I get the something went wrong error message. I've tried refreshing but it is still the same.   The...
becn1103a's avatar
becn1103a
Experienced User
2 months ago

Earl_HD​ Isaiah_C​ how do I get the support ticket escalated? support request number is 02924909 and was raised 8 days ago and still sitting as new. I need to the banking hub to open so I can set up a new bank feed

 

SIA1's avatar
SIA1
Member
1 month ago

I am also having the same problem. I have been back and forward with MYOB and they've tried to fix it several times since the 18/03. On Friday this was their email reply, but I still haven't heard back.

 

We need to move your case to the right team to resolve - this is to ensure there are no outstanding concerns, due to bank feeds being available only our Support team can assist with the category

 

A member from our Support team will be in contact shortly against this case number. 

request 02928943

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