bank feed history
Why am I now receiving in my Banking feed, things like this? MYOB PAYBY MYOB010001 - I don't know who this payment has been made by?
Forum Discussion
and when I look at the invoice that I am assuming it is, it has been put into
1-2001 Undeposited Funds Account and when I try and change that it says you can't change something in a previous financial year but it is not, it is in the current one!!?? Why have things changed without my knowledge?
Love this question, and totally get why it feels like things have suddenly changed. The “MYOB PAYBY MYOB010001” lines are online payments processed via MYOB. Because of normal bank processing times, the money usually lands in your bank account about 2 days after the notification. MYOB first records the payment into 1-2001 Undeposited Funds. Since the payment is already recorded, you can’t change the account on the original transaction. It then moves out to your nominated bank account through the normal reconciliation/deposit process. You can check out this link about online payments for more info. There’s no option to turn off the payment notification. If something still doesn’t look right on a specific payment, it’s worth reaching out to our team on Live Chat via our virtual assistant, MOCA, so the team can check your file while waiting for a response to your support request.
Cheers,
Doreen
