Forum Discussion

Chrishilly's avatar
Chrishilly
Experienced Cover User
12 days ago

bank feed/ transaction double up

MYOB Business. How do I remove 1 bank feed transaction or match it to an already reconciled transaction so I don't double up. 
example: Transaction was entered and reconciled but not via the bank feed. (not sure why) now I have the same transaction to allocate in the bank feeds. Help

  • Princess_R's avatar
    Princess_R
    MYOB Moderator

    Hi Chrishilly,

     

    If you didn't match the transaction using bank feeds, it means you either reconciled it manually or used an imported bank statement. For more details, check out this link.

     

    Now, if you need to delete bank feeds, you can raise a support case with our team. Please note, we can only delete bank feed transactions for specific accounts within a date range, not individual transactions. So, I recommend unmatching or undoing the categorisation, then matching the transactions from your bank feeds and deleting any duplicate transaction.

     

    Cheers,

    Princess