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CKnight's avatar
CKnight
Experienced User
20 days ago

Bank feeds stopped?

Hi, My bank feeds appear to have stopped. It may be because I signed up another business of mine with MYOB with bank feeds from a different bank account number in the last few days, and that may h...
CKnight's avatar
CKnight
Experienced User
18 days ago

Hi Doreen,

 

The issue is that I signed up for MYOB under a new business of mine with bank feeds from a different ASB bank account. Now, my bank feeds in my original MYOB company file are not coming through since I signed up that new company with MYOB  (14/08/2026) 

I have:

- Clicked 'All Transactions' and still can only see up to 14/08/2026
- The bank feeds says "Bank updated 14/09/26" so it appears it hasn't updated since then for some reason.

I think signing up my new company with bank feeds has disrupted my original companies bank feeds?

Kind regards
Cody

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    18 days ago

    Hi CKnight, 

     

    Thanks for confirming. Setting up a new MYOB file with a different bank-feed account shouldn’t normally affect an existing bank feed, so the two events may be unrelated. However, bank-feed issues can depend on the specific bank account and connection, so they need to be checked case by case.

     

    Please check the original business in Banking > Banking hub and confirm the bank-feed status. If it still isn’t updating, it's best to reach out to our support team so they can review the connection and advise on the missing transactions.

     

    Thanks,
    Genreve

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