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Jin_90's avatar
Jin_90
Contributing User
11 months ago

Bank feeds

Team,

I have 2 applications for bank feed since 23/1/2024, it is still not approved as of today, please can someon assist. 

 

Thanks

Jin

  • Hi Jin_90,

     

    Thank you for your post, and I appreciate your patience with the delay in responding to your query.

     

    I've investigated your account, and I can assure you that it is currently active, with a bank feed from Macquarie set up and ready since February 15. Bank transactions should flow into your file without any issues. To verify the status of your bank feed, please navigate to the Manage bank feeds section.

     

    Please let me know if you require further assistance.

     

    If my response has answered your inquiry, please click "Accept as Solution" to help other users find this information.

     

    Cheers, 

    Princess

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