Bank feeds
I had a credit card bank feed working very well for over 12 months. I started a second additional myob account for a separate business and asked for its own bank feed from a dedicated bank account. ...
Forum Discussion
I do not have. ..... Click Compose New Message ... in my inbox
Hi Hoody1,
Thanks for letting me know about this. I've refreshed your private message access in the background. I'll suggest refreshing your browser by clearing the cache and cookies, then proceeding with sending a private message again. Here's how you can reply to private messages:
- To reply to a private message, you need to first log into the forum.
- Click on your forum display picture in the top right-hand corner of your screen.
- Choose the envelope icon that appears. This will take you to your private messages.
- Select the message you want to reply to.
- After selecting the message, you should see a 'Reply' button or option.
- Click on 'Reply' and compose your response in the provided text box.
- Once you're done composing your message, click 'Send' or 'Post'.
If you're unable to see the 'Reply' button or option, it might be best if you could send me a screenshot of what you're seeing on your end. Please note to hide any important details included on it.
Let me know how it goes.
Kind regards,
Shella
Hi Shella,
screenshot as requested
Hi Hoody1,
Thanks for the screenshot. It's strange that you can't see a reply option, even after I've given you access, as I am really eager to help you further. However, if the reply button is still missing, I would highly suggest you check out our help sites like myob.com/support or myaccount.myob.com. There, you'll find MOCA, our virtual assistant, who can help with immediate questions. If MOCA can't solve your problem, you'll be connected to our live chat team. Just give them a quick summary of your bank feed issue so they can start helping you right away.
In the meantime, feel free to start a new post again if you have any other queries.
Kind regards,
Shella
