Forum Discussion

dctung's avatar
dctung
Contributing User
26 days ago

Bank Feeds

I am using Business Account Right Plus, and have set up a new business profile. 

For some reason I can't get the bank feeds to work. 

 

I have created the following Banking Rule: 

 

However, it is not allocating transactions with the work BPAY in it, such as the example below: 

 

 

Also, once matched, is there is setting to remove them from the Not Matched list? 

 

5 Replies

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    25 days ago

    Hi dctung,

     

    Thanks for the screenshots. Check that the bank-feed description contains the exact wording used in your BPAY rule, as even a small difference can stop it from applying. Once a transaction is matched or allocated, it should disappear from the Not matched list. If the rule still isn’t working for new transactions and still showing from Not matched list even after matching, make sure to contact our support team via the Contact Us page so they can take a closer look.

     

    Cheers,

    Doreen

  • dctung's avatar
    dctung
    Contributing User
    19 days ago

    Hi Doreen,

     

    Here are some examples of the Bank Rules I have created. I have previously created them in this manner, but for some reason this time they are not working:

     

    Bank Rule 1: 

     

    But it is not picking transactions such as this: DEPOSIT WINDCAVE 260828 25564 ALL C 0000000

     

    Bank Rule 2: 

    But it is not picking transactions such as this: DEPOSIT 0044594 BPAY 3013950 WBC3180412INT 0044594

     

     

     

  • dctung's avatar
    dctung
    Contributing User
    52 minutes ago

    Hi MYOB Team,

     

    I'm still awaiting a reply for the above as I'm still having trouble with the bank feeds working correctly. Are you able to advise further?

     

    Kind regards,

    Dan

  • dctung's avatar
    dctung
    Contributing User
    51 minutes ago

    Hi MYOB Team,

     

    I'm still awaiting a reply for the above as I'm still having trouble with the bank feeds working correctly. Are you able to advise further?

     

    Kind regards,

    Dan

  • dctung's avatar
    dctung
    Contributing User
    51 minutes ago

    Hi Doreen,

     

    Here are some examples of the Bank Rules I have created. I have previously created them in this manner, but for some reason this time they are not working:

     

    Bank Rule 1: 

     

    But it is not picking transactions such as this: DEPOSIT WINDCAVE 260828 25564 ALL C 0000000

     

    Bank Rule 2: 

    But it is not picking transactions such as this: DEPOSIT 0044594 BPAY 3013950 WBC3180412INT 0044594