Bank Reconciliation
I have wasted 4 hours trying to get MYOB Support to fix my problem. MYOB's answer was to speak to my Accountant. I think I have a simple problem. My payroll entries are not showing on my Bank Reconi...
Forum Discussion
Can you please explain. On my Bank rec I have a debit and a Credit date the same date. How do I get rid of the credit. Also I've looked up my linked accounts and the account isn't my bank account for electronic payments. It's Electronic Clearing Account. I assume that's where the problem is.
Hi SN2,
Thanks for your response.
Currently, I am unable to explain why you have a debit and a credit with the same date and amount, as I need more information regarding how the transactions were recorded. However, you can delete any transactions that are not supposed to be there. From your Reconcile Accounts window, the transactions can be opened by clicking the reference number of the transaction. After opening the transaction, you can delete it by clicking the delete button in the bottom left corner of the screen.
Also, the linked account for electronic payment is the Electronic Clearing account by default, as this is a clearing account for bulk payments.
If you require further assistance with this, feel free to send us more information. We're happy to help.
Thanks,
Genreve
