charlieemmerton
1 year agoMember
Bank Rules
I started using MYOB Essentials for several months and was reconciling manually. I then set up some nak rules to allow MYOB to do its auto reconciling and posting. I have since set up new rules BUT ...
Hi charlieemmerton,
Welcome to the Community Forum!
Thank you for reaching out and for suggesting about establishing a commencement date when setting up a new rule, it's valuable feedback and we appreciate your input. Bank rules and bank feeds are indeed different, and bank rules will not impact bank feeds. The bank rules will only work once there is a bank feed. The issue you're experiencing with old transactions that keeps coming up after setting bank rules might need further investigation. I would recommend connecting with our live chat team through our virtual assistant, MOCA, on our website. MOCA will transfer you to our live chat team. Alternatively, you can also submit a support request via My Account.
Cheers,
Princess
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