Bank transactions not matching
Until this time the MYOB system has automatically reconciled payments.
That is – I send someone an invoice. They pay via online (e.g. Apple pay, B-Pay).
A day or 2 later, the bank feed arrives, and is automatically reconciled to the payments et cetera.
However, there seems to be something gone wrong this time.
I created 3 invoices, they have all been paid by online payment.
When the bank feed came into MYOB the next day, as one payment, it is just sitting there still to be reconciled.
Direct Credit MYOB PAYBY - MYOB010138 - $838.86
The AI suggestion is wrong. And there is no credit note to match against the existing record.
What has gone wrong?
How do I reconcile this now?
Thanks for your help.
